Code of Practice

Code of Practice


This Code of Practice informs our clients about our services and how Child Care Services Training as a Training Organisation meets our obligations under the registration standards.
The Code of Practice provides the basis for good practices in marketing and advertising, engaging Industry, the quality of training & assessment, meeting individual needs of learners and maximising their outcomes.
Child Care Services Training marketing and advertising to prospective clients is both ethical & accurate.

  • Prior to enrolment Child Care Services Training will inform you of all costs and charges that you will incur throughout your course.
  • Child Care Services Training has a clear and fair Refund Policy a copy of which is given and explained to each client prior to enrolment. In the unlikely event that we are unable to fulfil our obligations Child Care Services Training has measures in place to ensure our clients are not disadvantaged.
  • Child Care Services Training ensures that clients’ academic, financial and other records maintained by us are complete and accurate and are kept confidential unless authorised by the client or under law. The client may view their records upon request.
  • Child Care Services Training is committed to the principles of access and equity in the delivery of our services. We place obligations on our staff and students that are designed to protect their health, safety and welfare, and ensure as far as possible that learning experiences are positive and free of discrimination or harassment.
  • Child Care Services Training’s policies and procedures ensure that clients are treated fairly and receive all reasonable assistance to successfully complete their course once enrolled.
  • Child Care Services Training has a clear and fair Complaints Policy and Procedure. We will deal fairly and constructively with any concerns and complaints about our services.
  • Child Care Services Training engages with industry to evaluate our training and assessment strategies and ensure they are relevant to industry needs. Where training and assessment occurs in a workplace, evidence of the clients’ performance will contribute to our assessment.
  • Child Care Services Training staff are highly qualified and are provided with professional development opportunities. Child Care Services Training is part of an organisation that operates child care services therefore our staff maintain their currency in the industry through constant face to face interaction with these and other industry services.
  • Child Care Services Training is committed to continuous improvement; therefore we will seek feedback from our clients and industry about the services they have received from us.
  • Child Care Services Training is a Registered Training Organisation (RTO No. 40201) authorised under legislation to offer nationally recognised training. We comply with all relevant legislative and regulatory requirements as a Registered Training Organisation.
  • Child Care Services Training recognises that the client may hold current skills and knowledge that are relevant to their course outcomes. We are committed to assisting our clients to gain recognition for these skills and knowledge through a formal Recognition of Prior Learning (RPL) process, which will be discussed with the client on enrolment.
  • Child Care Services Training will recognise and credit relevant units of competencies that a client may have completed with another RTO.
  • Child Care Services Training offer learning and assessment services that as far as possible meet individual client needs and provide a range of learning and assessment resources.

Facebook Posts

UPCOMING CERTIFICATE III IN EARLY CHILDHOOD EDUCATION AND CARE COURSE (CHC30113)
Child Care Services Training are excited to announce the details of our upcoming Certificate III In Early Childhood Education and Care Funded course. The information session will be held on Thursday the 23rd November at the Woodville West Football Club, Oval Ave Woodville South from 10am- 12:30pm. Please register your name and phone number on 82584170. We look forward to seeing you there! — with The Square at Woodville West.
... See MoreSee Less

View on Facebook

HLTAID004 - Provide an emergency first aid response in an education and care setting.
Tuesday 14th November @ 8.30am at our Salisbury Training Rooms. Positions available. Call Lisa on 0423 288 311 - if you want to book in.
... See MoreSee Less

View on Facebook

We are excited to announce the details of our upcoming Certificate III In Early Childhood Education and Care Funded course. The information session will be held on Thursday the 23rd November at the Woodville West Football Club, Oval Ave Woodville South from 10am- 12:30pm. Please register your name and phone number on 82584170. We look forward to seeing you there! ... See MoreSee Less

View on Facebook

Last week - we were lucky enough to attend the 2017 VELG Conference in Sydney. This conference looks at all the new developments and emerging trends in training. We will continue to look at how we can implement all that we have learnt over the next coming months. #2017NVC #childcare #training #conference #VET #adelaide ... See MoreSee Less

View on Facebook

Subsidised* Course in (CHC30113) Certificate III in Early Childhood Education and Care
NOTE: CHANGE OF DATE
Register your attendance for the information session
Time: 10 am - 12.30 pm
Date: Wednesday 26th July 2017
Venue: Playford Uniting Church, Cnr Curtis Road and Douglas Drive, Munno Para
Call Lisa on 0423 288 311 or email lisat@childcareservicestraining.com.au to register your place.
Supported Work Placements and Skilled Facilitators. Course will run for 26 weeks.
*This course is subsidised through the WorkReady Qualification Quota STL 2017-2018
Eligibility and subsidy criteria may apply
... See MoreSee Less

View on Facebook