Code of Practice

Code of Practice


This Code of Practice informs our clients about our services and how Child Care Services Training as a Training Organisation meets our obligations under the registration standards.
The Code of Practice provides the basis for good practices in marketing and advertising, engaging Industry, the quality of training & assessment, meeting individual needs of learners and maximising their outcomes.
Child Care Services Training marketing and advertising to prospective clients is both ethical & accurate.

  • Prior to enrolment Child Care Services Training will inform you of all costs and charges that you will incur throughout your course.
  • Child Care Services Training has a clear and fair Refund Policy a copy of which is given and explained to each client prior to enrolment. In the unlikely event that we are unable to fulfil our obligations Child Care Services Training has measures in place to ensure our clients are not disadvantaged.
  • Child Care Services Training ensures that clients’ academic, financial and other records maintained by us are complete and accurate and are kept confidential unless authorised by the client or under law. The client may view their records upon request.
  • Child Care Services Training is committed to the principles of access and equity in the delivery of our services. We place obligations on our staff and students that are designed to protect their health, safety and welfare, and ensure as far as possible that learning experiences are positive and free of discrimination or harassment.
  • Child Care Services Training’s policies and procedures ensure that clients are treated fairly and receive all reasonable assistance to successfully complete their course once enrolled.
  • Child Care Services Training has a clear and fair Complaints Policy and Procedure. We will deal fairly and constructively with any concerns and complaints about our services.
  • Child Care Services Training engages with industry to evaluate our training and assessment strategies and ensure they are relevant to industry needs. Where training and assessment occurs in a workplace, evidence of the clients’ performance will contribute to our assessment.
  • Child Care Services Training staff are highly qualified and are provided with professional development opportunities. Child Care Services Training is part of an organisation that operates child care services therefore our staff maintain their currency in the industry through constant face to face interaction with these and other industry services.
  • Child Care Services Training is committed to continuous improvement; therefore we will seek feedback from our clients and industry about the services they have received from us.
  • Child Care Services Training is a Registered Training Organisation (RTO No. 40201) authorised under legislation to offer nationally recognised training. We comply with all relevant legislative and regulatory requirements as a Registered Training Organisation.
  • Child Care Services Training recognises that the client may hold current skills and knowledge that are relevant to their course outcomes. We are committed to assisting our clients to gain recognition for these skills and knowledge through a formal Recognition of Prior Learning (RPL) process, which will be discussed with the client on enrolment.
  • Child Care Services Training will recognise and credit relevant units of competencies that a client may have completed with another RTO.
  • Child Care Services Training offer learning and assessment services that as far as possible meet individual client needs and provide a range of learning and assessment resources.
CHC30121 - CERTIFICATE III EARLY CHILDHOOD EDUCATION & CARE*Limited spaces available in our upcoming class starting in July 2022.*To register your attendance at the upcoming Information session email admin@childcareservicestraining.com.auChild Care Services Training RTO CODE 40201www.childcareservicestraining.com.au ... See MoreSee Less
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1 month ago

Playford Alive
Our 11th Works Program at Playford Alive ’s Stepping Stone SA Childcare & Early Development Centres Pre-employment Program wrapped up on the 16 March, congratulations to our 13 graduating students! Well Done! All the best with the next stage of your exciting journey!They’ve obtained their Certificate III in Early Childhood Education and Care, meeting the minimum requirements to be able to work as a Childhood Educator in childcare centres around Australia. They met challenges along the way such as pivoting to ZOOM online learning sessions, allowing the program to be delivered for the first time remotely.To add to its success, we’ve had 11 program participants already gain employment within the childcare industry mostly within the Stepping Stone (SA) Childcare & Early Development Centres.To keep the momentum going, we’ve just started our new program last month with a further 20 participants beginning their exciting new chapter.If you’re interested in future programs, please visit renewalsa.sa.gov.au/community/works-program/ Child Care Services Training Interskills Training - RTO 6653 Department for Innovation and Skills - South Australia ... See MoreSee Less
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CHC30121 - CERTIFICATE III EARLY CHILDHOOD EDUCATION & CARE*Limited spaces available in our upcoming class starting in March 2022.*For more information email admin@childcareservicestraining.com.auChild Care Services Training RTO CODE 40201www.childcareservicestraining.com.au ... See MoreSee Less
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