Code of Practice

Code of Practice

This Code of Practice informs our clients about our services and how Child Care Services Training as a Training Organisation meets our obligations under the registration standards.
The Code of Practice provides the basis for good practices in marketing and advertising, engaging Industry, the quality of training & assessment, meeting individual needs of learners and maximising their outcomes.
Child Care Services Training marketing and advertising to prospective clients is both ethical & accurate.

  • Prior to enrolment Child Care Services Training will inform you of all costs and charges that you will incur throughout your course.
  • Child Care Services Training has a clear and fair Refund Policy a copy of which is given and explained to each client prior to enrolment. In the unlikely event that we are unable to fulfil our obligations Child Care Services Training has measures in place to ensure our clients are not disadvantaged.
  • Child Care Services Training ensures that clients’ academic, financial and other records maintained by us are complete and accurate and are kept confidential unless authorised by the client or under law. The client may view their records upon request.
  • Child Care Services Training is committed to the principles of access and equity in the delivery of our services. We place obligations on our staff and students that are designed to protect their health, safety and welfare, and ensure as far as possible that learning experiences are positive and free of discrimination or harassment.
  • Child Care Services Training’s policies and procedures ensure that clients are treated fairly and receive all reasonable assistance to successfully complete their course once enrolled.
  • Child Care Services Training has a clear and fair Complaints Policy and Procedure. We will deal fairly and constructively with any concerns and complaints about our services.
  • Child Care Services Training engages with industry to evaluate our training and assessment strategies and ensure they are relevant to industry needs. Where training and assessment occurs in a workplace, evidence of the clients’ performance will contribute to our assessment.
  • Child Care Services Training staff are highly qualified and are provided with professional development opportunities. Child Care Services Training is part of an organisation that operates child care services therefore our staff maintain their currency in the industry through constant face to face interaction with these and other industry services.
  • Child Care Services Training is committed to continuous improvement; therefore we will seek feedback from our clients and industry about the services they have received from us.
  • Child Care Services Training is a Registered Training Organisation (RTO No. 40201) authorised under legislation to offer nationally recognised training. We comply with all relevant legislative and regulatory requirements as a Registered Training Organisation.
  • Child Care Services Training recognises that the client may hold current skills and knowledge that are relevant to their course outcomes. We are committed to assisting our clients to gain recognition for these skills and knowledge through a formal Recognition of Prior Learning (RPL) process, which will be discussed with the client on enrolment.
  • Child Care Services Training will recognise and credit relevant units of competencies that a client may have completed with another RTO.
  • Child Care Services Training offer learning and assessment services that as far as possible meet individual client needs and provide a range of learning and assessment resources.

Facebook Posts

Our Certificate III in Early Childhood Education and Care students have been very busy today. They have learnt the secrets of cloud dough, gloop and playdough today and then looked at extending this with natural resources. A lot of mess and fun was had. ... See MoreSee Less

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This amazing artwork appeared outside our training rooms last week. It was fascinating to read about the story behind the art. Thanks Rusted Tin - Contemporary Aboriginal Arts for providing us with such a lovely view.
RTO: Code 40201Salisbury has developed into a diverse community, a gathering place for people from around the globe. The iconography in the design brings together moments past, present and future.

Salisbury is a place that has provided opportunities for people to settle and build an existence.

The centrepiece of the design is this moment in time where people from all over the globe have gathered here in this place. The future challenges us to nurture, support and grow together in ways where we respect all citizens, where we promote opportunity, we work to eliminate all forms of discrimination, and we engage all people in decision-making that affect their lives, by truly valuing diversity.

Elements of iconography represented in the design are


A journey between two places

People sitting together sharing and learning

A sunset to represent the promise of a new beginning

Nurturing supporting and growing together
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A busy day today teaching HLTAID004 Provide an Emergency First Aid response in an Education and Care Setting! A great group of students and a few laughs as well.
RTO: Code 40201
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Reminder for everyone who has registered to attend our Information Session Tomorrow 25th July 2019.
Certificate III in Early Childhood Education and Care (CHC30113)

Stepping Stone (SA) Childcare & Early Development Centres Pre-employment program at Playford Alive!

Child Care Services Training, in association with the Department for Innovation and Skills is seeking motivated and committed people from Adelaide’s northern suburbs to complete the Stepping Stone (SA) Childcare & Early Development Centres Pre-employment program. If you’re able to commit to a 24 week training program starting in August and are eligible to obtain a working with children check, register now to attend the information and selection session held on 25 July 2019. Learn more and register:…/
RTO: Code 40201
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Upcoming Training:
Safe Environments for Children and Young People
(Previously Child Safe Environments)
RTO: Code 40201

Date: Wednesday 14th August, 2019

Time: 9.00 – 4.00 pm
Location: Salisbury
Cost: $90
Book in: Call Lisa 0423 288 311
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